Privacy Policy

 

Privacy Policy for FANI AI Chatbot Assistant

At FANI AI Chatbot Assistant, we respect your privacy and are fully committed to protecting any information we collect from you. This Privacy Policy outlines how we collect, use, and share information when you interact with our app. By using FANI AI Chatbot Assistant, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect both non-personal and personal information to enhance your experience with our application.

Non-Personal Information:

  • We do not collect any personal information such as your name, email address, or contact details, unless you voluntarily provide them.
  • We collect certain technical data automatically, such as your device type, operating system, usage behavior, and IP address. This helps us understand how the app is used and to improve its functionality.

Personal Information:

  • When you interact with our app, you may voluntarily provide us with personal information such as your name and email address if required. This information is only used to personalize your experience and provide relevant communication from the app.

Cookies and Analytics:

  • We use cookies and other technologies to track usage data, preferences, and actions within the app. This helps us improve the user interface, optimize performance, and offer a more personalized experience.

2. How We Use Your Information

We may use the collected information for the following purposes:

  • To provide and improve our services, ensuring optimal performance.
  • To enhance your experience with personalized content and features.
  • To communicate important updates, new features, and promotional materials (if you've opted in).
  • To understand user behavior and preferences, enabling us to make improvements.
  • To monitor app performance, fix bugs, and troubleshoot issues.
  • To comply with legal obligations or respond to legal processes when required.

3. Data Security and Protection

We take your privacy seriously and implement robust security measures to protect your information. However, while we make every effort to secure your data, no system is completely foolproof. We encourage you to be cautious when sharing sensitive information online.

  • Non-Personal Data: The non-personal data we collect is stored securely, with access restricted to our internal team working to improve the app.
  • Personal Data: We do not store or process sensitive personal data unless explicitly provided for specific functions within the app.

4. Disclosure of Information

We do not sell or share your personal information with third parties without your explicit consent. However, we may disclose information in the following circumstances:

  • Vendors and Service Providers: We may share non-personal data with trusted service providers and vendors who help us analyze app usage, maintain our servers, and improve performance.
  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests from government authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, we may transfer your data to the new owners, but we will ensure your privacy is protected during this process.

5. Your Rights

Depending on your location, you may have the following rights concerning your personal data:

  • Access: You can request to view the personal data we have collected about you.
  • Correction: You can update or correct inaccurate personal information.
  • Deletion: You can request the deletion of your personal data from our records.
  • Data Portability: You may request to transfer your data to another service, if applicable.
  • Withdraw Consent: If we rely on your consent to process personal data, you may withdraw it at any time.
  • Opt-Out of Data Use: You can disable the collection of data used to improve our app or stop receiving marketing communications.

To exercise your rights, please contact us at: support@faniassistant.com

6. Third-Party Services

We may integrate third-party services into our app to enhance functionality (e.g., analytics or advertisements). These third-party services may collect personal or usage data in accordance with their own privacy policies. We do not control these third-party services and encourage you to review their privacy policies before interacting with them.

7. Children’s Privacy

FANI AI Chatbot Assistant is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete that information immediately.

8. Data Retention

We will retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, including any legal, accounting, or reporting requirements. We may retain non-personal data for longer periods for analytics purposes.

9. International Users

By using our app, you consent to the transfer of your information to servers located outside of your country, including the United States, where our servers are primarily hosted. The data protection laws in these countries may be different from those in your jurisdiction.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. If there are any significant changes, we will notify you via the app or through email. Please review this Privacy Policy regularly to stay informed.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: shaziakausartr@gmail.com

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